Shipping policy

Shipping & Delivery Policy

All products sold on incosmos.art are digital downloads. No physical items are shipped.

Delivery Method

Instant digital download. Files are available immediately after payment confirmation.

How to Access Your Files

  • Download link on the checkout confirmation page
  • Link in your order confirmation email
  • Files saved in your My Library for unlimited re-downloads

File Formats

  • JPG and PNG for static wallpapers
  • MP4 for animated wallpapers
  • Resolution up to 8K

Supported Devices

  • iPhone (all models)
  • Android (Samsung, Pixel, Fold)
  • iPad
  • Mac (including 21:9 and 32:9 ultrawide)
  • Windows desktops

Re-downloads

Unlimited. Access your purchased wallpapers anytime from your My Library at no extra cost.

Support

If you experience any issues with your files, contact us within 48 hours. We respond within 48 hours and will provide a replacement or fair refund for defective files.